Shipping Policy
Shipping will be “best method.” This usually will be FEDEX ground service in the continental US but may be the post office. A small handling charge is normally added to freight charges to help cover packaging. There is an additional handling fee for international shipments to cover additional paperwork and transport to the Post Office. Large items are normally shipped by truck. Note: Truck shipments are less expensive if addressed to a commercial address. International orders are always shipped via the U.S. Post Office IF possible. No C.O.D. orders will be accepted. For international orders payment via wire transfer may be required. All prices are FOB our address. We offer local pickup through our website for residents in the surrounding areas of California and Las Vegas, NV. Handling times for local pickup are the same as shipping (see below) and you will be contacted as soon as your order is ready for will call.
HANDLING TIMES:
We cannot guarantee orders will ship the same day, including expedited shipping. It would be preferable to place expedited orders over the phone to ensure delivery by the date needed. Handling time is usually 5-7 business days, but may be longer depending on complexity of the order or during busy seasons.
LEAD TIMES FOR SPECIAL ORDERS, BACK ORDERED ITEMS, OUT OF STOCK ITEMS, GENERAL ITEM AVAILABILITY, and any other ETA mentioned on this site or through email/phone ARE SUBJECT TO CHANGE WITHOUT NOTICE. We do not control the supply chain, and usually lead times given to us from suppliers are, AT BEST, approximate. We usually ship orders complete, but if there is an item on your order causing a major delay we try our best to contact you regarding the situation. If we have to split your order, this may incur additional shipping fees. We at Ireland Engineering Motorsports would like you the customer to know that we would never intentionally delay or withhold orders, in fact, it is in our best interest to move orders out as fast as we can.
We cannot guarantee when packages will be delivered. This is the responsibility of the carrier (usually FEDEX). Customer assumes ownership of goods upon shipment. Shipping damage must be reported immediately. We will assist in resolving shipping claims, but cannot be responsible for lost or damaged goods. For us to be able to assist in shipping claims the original packaging MUST be retained. Ireland Engineering will not be responsible for any consequential costs or damages due to shipping delays or damaged/lost goods.