Shipping Policy

Shipping will be "best method." This usually will be FEDEX ground service in the continental US but may be the post office. A small handling charge is normally added to freight charges to help cover packaging. There is an additional handling fee for international shipments to cover additional paperwork and transport to the Post Office. Large items are normally shipped by truck. Note: Truck shipments are less expensive if addressed to a commercial address. International orders are always shipped via the U.S. Post Office if possible. No COD orders will be accepted. For international orders payment via wire transfer may be required. All prices are FOB our address.

We cannot guarantee orders will ship the same day, including expedited shipping. It would be preferable to place expedited orders over the phone to ensure delivery by the date needed.

We cannot guarantee when packages will be delivered. This is the responsibility of the carrier (usually FEDEX). Customer assumes ownership of goods upon shipment. Shipping damage must be reported immediately. We will assist in resolving shipping claims, but cannot be responsible for lost or damaged goods. Ireland Engineering will not be responsible for any consequential costs or damages due to shipping delays or damaged/lost goods.

Return Policy

Returns may be made with 30 (thirty) days. All returns must be authorized by Ireland Engineering to be eligible for refund. Refunds will not include any freight charges. A restocking charge will normally apply unless the product was defective (usually 10%-15%). Customer must return goods in "as new" condition to be eligible for a refund. Core returns must be received in "good used" condition to receive the core refund. Return shipping costs are customer's responsibility. Shipping damage must be reported to the carrier on receipt. No returns on electrical products. In some cases a manufacturer's warranty may apply.