We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology.
Secure Shopping on our Web Site
You can shop at www.iemotorsport.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely. Our site uses an SSL certificate and the Authorize.net payment gateway to ensure that your sensitive customer information is safely encrypted to ensure the privacy of all payment information. Authorize.net adheres to strict industry standards for payment processing, including 128-bit Secure Sockets Layer (SSL) technology, industry-leading encryption hardware and software methods and compliance with the Payment Card Industry Data Security Standard (PCI DSS). Our web site - www.iemotorsport.com is registered with the Authorize.Net Verified Merchant Seal program.
Authorize.net use a 2 step payment process to help prevent fraud etc.
- The 1st step is the authorization transaction where the funds are set aside out of your account to be allocated for the next transaction. At this point the money is not yet in IE's account, it is being held by the bank.
- The 2nd step is the capture of the funds by us from the holding company. This 2nd step usually happens right before your items will ship, and the funds that were held by your bank are transferred to our account.
NOTE #1: There may be 2 transactions that show up on your account/statement. Please be aware that these are NOT two charges, they are two transactions. Your account will only be charged once for the order.
NOTE #2: Authorization transactions will expire if not captured within a certain time-frame. This expiration date depends on your bank. If expiration of the authorization occurs the funds automatically get returned back to your account. If your authorization expires before we have time to capture the funds we will manually re-authorize and capture the funds; which will be a new transaction on your statement. If you used PayPal we will have to send over another payment request.
NOTE #3: Voided or refunded authorizations/captures will take a few days to return to your account depending on your banking institution.
NOTE #4: If you place an order that does not go through, sometimes the authorization hold will still show up on your account. It is a nuisance since your funds are no longer available to you. This usually clears itself up in a few days, and the funds are returned to you. If not, or you need the funds sooner, you will need to contact your financial institution yourself to get this cleared up. We do not have the ability to edit or void payments on orders that do not go through.